tci Medicare Compliance & Reimbursement - 2004 Issue 45

Hospitals: What CMS Will Be Asking Hospital Patients

New survey questions, pay-for-performance standards unveiled.Will new quality measures provide an accurate snapshot of how well hospitals have done their job? Here's your chance to weigh in. The Centers for Medicare & Medicaid Services is taking public comment on its new Hospital-Consumer Assessment of Health Plans patient survey tool, which will gather patient perspectives on the quality of care received during a hospital stay.      The HCAHPS questions will look at:overall ratings of the hospital;     pain control; communication with doctors and nurses;   responsiveness of hospital staff;  ...

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