tci Medicare Compliance & Reimbursement - 2024 Issue Q3

News You Can Use: Find Out What RCM Staff Learned From the Change Healthcare Outage

Learn how long paper-based claims take to process. When cyberthreat actors deployed a ransomware attack on Change Healthcare’s systems in February 2024, revenue cycle teams scrambled to submit claims for reimbursement to help keep practices afloat financially. Luckily, experienced staff members could fall back on skills from early in their careers to train newer employees. Medicare Compliance & Reimbursement spoke with revenue professionals about their experiences with the outage and how they’ve adapted to secure reimbursement. Recap: Cyberthreat actors deployed a ransomware attack on Change Healthcare’s systems on Feb. 21, 2024, which forced the clearinghouse to...

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