tci Medicare Compliance & Reimbursement - 2013 Issue 4

Front Office Strategies: Streamline Your Patient Check-Ins

3 Step plan helps you collect all of the essential information you’ll need to process claims smoothly. Taking the time to guide patients in filling out registration forms can pay off in the long run, as you’ll collect what you need on the front end and avoid confusion over such matters as insurance plans and medical history later on. Why? Without the info, the office cannot access a patient’s insurance plan or medical history, which physicians need to provide optimal care for patients. 1. Ask the Patient to Complete Your Registration Forms Don’t just tell...

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