tci Medicare Compliance & Reimbursement - 2007 Issue 20

PHYSICIANS: Practice 'Concurrent Audits' To Make Sure You're Not Missing Services

Your front desk is on the front lines of capturing reimbursement.Improving your practice's financial picture starts with the information your practice collects from patients at the beginning. So you need to focus on both your front desk and your back office to improve your revenue, says Catherine Brink, president of Healthcare Resource Inc. in Spring Lake, NJ.Your practice will be sunk without clear-cut policies and procedures spelling out who does what, says Brink, who's launching a new seminar on maximizing your revenue. Revenue maximization "starts from the time your patient calls to make the appointment," Brink...

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