tci Medicare Compliance & Reimbursement - 2020 Issue Q3

Reader Question: Documentation Is Key for Clean Telehealth Claims

Question: Like many Medicare practices, we’ve taken advantage of the telehealth expansion during the pandemic to help patients. However, we noticed that the OIG added Medicare telehealth services to its Work Plan active list. Is there anything we can do to protect ourselves from a claims review? Ohio Subscriber Answer: Yes, there are several things you can do to ensure your claims are airtight. Work plan details: The HHS Office of Inspector General (OIG) added telehealth services to its Work Plan action list for two reasons. First, the Centers for Medicare & Medicaid Services (CMS) is considering making...

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