tci Medicare Compliance & Reimbursement - 2023 Issue Q2

Reader Question: Don’t Forget About Consent for Telehealth

Question: When doing a telehealth encounter, do you need to ask for telehealth-specific consent for the patient? New Mexico Subscriber Answer: During the public health emergency (PHE), many of the regulatory requirements surrounding telehealth encounters were waived, and providers and patients could connect more easily, on widely available platforms like FaceTime, which were not necessarily compliant with HIPAA. Now that the PHE is ending, stakeholders need to be ready to adjust their practices to remain in compliance — and secure reimbursement. But, to put it bluntly: Yes, you must make sure you have consent in the medical record for...

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