tci Part B Insider - 2011 Issue 4

Part B Coding Coach: Clearly Outline Practice Expectations With No Show Letters and Fees

Check your payer rules before charging your patients.Every practice has the occasional patient who doesn't show up for an appointment, but if no-shows are becoming commonplace in your practice it's time to get tough. Get the details from our experts on how to make sure your practice isn't losing money because of countless missed services.Pay Attention to the Patient's InsuranceProbably the best way to encourage patients to keep their appointments or call you if they need to cancel, is to charge a fee when they don't show up. But when, and if, you can charge a no-show...

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