tci Part B Insider - 2009 Issue 23

COLLECTIONS: 3 Steps Increase Your Collections Success Rate

Improve collections rates and lower write-off amounts with expert advice. With Medicare payments dropping all the time, you can't afford to write off your patients' coinsurance amounts or deductibles. The following three tips can help you improve your collectionstrack record and eliminate costly write-offs. Step 1: Collect at the time of service. In this day and age, when copays can run up to $50, it is important to collect them up-front, says Barbara J. Cobuzzi, MBA, CPC, CPC-H, CPCP, CENTC, CHCC, president of CRN Healthcare Solutions. "Not only should you collect coinsurance amounts up-front, but you should collect them...

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