tci Part B Insider - 2006 Issue 10

COMPLIANCE: Don't Play The Percentages With Overdue Copays And Deductibles

Watch out for state, federal laws on charging patients interest and surchargesPatients who drag their feet on paying bills can be a nuisance--but you shouldn't complicate your life by trying to hassle them.Some billing experts have been advising practices to charge a "statement fee" for late copayments or deductibles (see PBI, Vol. 7, No. 3). And a few practices have been adding on a flat percentage when they send the overdue bill to a collection agency or a company that sends out reminders. But this may not be a smart idea.Watch out: You could get yourself into...

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