tci Part B Insider - 2004 Issue 3
Patient Census: Rabbit Season or Duck Season - Understand Changes in Patient Demand
Demand may fluctuate, but understanding the patterns helps you copeSo you have a pretty good idea of how many patients want an appointment in your practice on a particular day. Life would be so simple if that number stayed exactly the same year-round, wouldn't it? Unfortunately, life isn't that straightforward. In the real world, there are all kinds of fluctuations in patients' demand for your services. There may be changes week to week, but the biggest change will be over seasons. To account for seasonal variations, you simply keep tracking over a long term, says Catherine Tantau...
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