tci Part B Insider - 2010 Issue 34

Payment Plans: Request A Reasonable Patient Payment Plan

Nominal payments don't create any obligation for you.Myth: If a patient is sending you $5 per month toward a debt, you can't refer the matter to a collection agency.Reality: You can send a patient's debt to a collection agency -- whether or not the patient is making a token attempt to pay up, say billing and collection workers. If the patient is following a repayment schedule that you haven't approved, then you have the right to insist on a quicker repayment.How it works: If a patient is paying a small amount every month that was not...

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