tci Part B Insider - 2012 Issue 22

Reader Question: State Laws Dictate Collections Rules

Question: I work in a physician's office handling the collection of past due copays, deductibles, and coinsurance as well as the coding and claims. Can I send extremely delinquent accounts to the credit bureau or a collections agency even if the patient is paying a few dollars a month if the practice didn't agree to a payment plan?Answer: Yes, you can send information about delinquent accounts to collections agencies and/or credit bureaus -- even if the patient is making a token attempt to pay up. If the patient is following a repayment schedule that you haven't approved, then...

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