tci Part B Insider - 2015 Issue 16

Reader Questions: Your Practice Bears Cost of Interpreter

Question: A deaf patient recently selected our practice for his care. The patient normally comes to the office with his adult son, who translates. But when the patient had to come to our practice for a walk-in visit without his son, our office manager said that by law we need to provide an interpreter to the patient – and that our practice must pay for those services. Is this true, and if so, is there any way for us to recoup what we will have to spend on interpreters? New York Subscriber Answer: When a patient is unable to...

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