tci Part B Insider - 2003 Issue 5

STUDIES & SURVEYS: It's Only Wise to Apologize

Physicians might not be giving their patients the information or emotional support they need after harmful medical errors, according to a study in the Feb. 26 Journal of the American Medical Association (2003;289:1001-1007). Researchers led by Thomas Gallagher at the University of Washington School of Medicine surveyed 13 focus groups, including 52 patients and 46 physicians. An analysis of the transcripts found both physicians and patients weren't having their needs met following medical errors. Patients wanted to find out about any harmful medical errors that occurred. They wanted to know what happened, why it happened, how the practitioner...

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