howRwe panel [R-Outcomes] 96783-6
LOINC Code
LOINC code | 96783-6 | ||
---|---|---|---|
name | howRwe panel [R-Outcomes] | ||
description | howRwe is a short generic patient experience measure to capture patients' perception of their experience focusing on the central question: How are we doing? It has four items to measure excellence including: - Treatment as a person including compassion, empathy, emotional support, politeness, dignity, respect, and privacy. - Communication with healthcare staff including patient engagement, information, education, choice, consent, shared decision-making, and empowerment. -Promptness including delays, waiting, access, cancellations, and responsiveness -Organization and management including safety, reliability, efficiency, and information accessibility and appropriate action. Each level is indicated using a traffic-light metaphor with written labels, color, position, and images. For analysis and reporting, each response level is recorded on a 0-3 ordinal scale, with excellent = 3, good = 2, fair = 1, and poor = 0. Higher scores indicated excellent service. The four items and four levels create 256 (44) different combinations. The howRwe score is calculated by adding the scores for each item and giving a scale with 13 possible values from 0 (4 × poor, floor) to the 12 (4 × excellent, ceiling) [PMID: 25331177]. | ||
status | ACTIVE | ||
Fully-Specified Name | |||
component | howRwe panel | ||
property | - | ||
time | Pt = Point in time: To identify measures at a point in time. This is a synonym for “spot” or “random” as applied to urine measurements. | ||
system | ^Patient | ||
scale | - | ||
method | R-Outcomes | ||
Additional Names | |||
short name | |||
Basic Attributes | |||
class | PANEL.SURVEY.R-OUTCOMES | ||
type | 4 Surveys | ||
order vs. observation | Order | ||
Associated Observations | |||
LOINC codes that represent optional associated observation(s) for a clinical observation or laboratory test. A LOINC term may represent a single associated observation or panel containing several associated observations. | |||
History/Usage | |||
first released | |||
last updated | 2.72 | ||
last change type | MIN - change to field other than name | ||
Related Names | |||
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